My solar keeps showing recharge locked 1 hour unlock for the past two days
Hello, I am the current person making payments for a BeeBeeJump solar system that I bought from someone else. I just paid ₦4,207 for Order No. X2026071810155501570392266, but the order still shows Unpaid. My transaction UID is 101300016988134041. The account is registered with phone number 07065088739. Please help verify my payment and activate the order.
Dear BeeBeeJump Solar Support Team, I hope this email finds you well. I am writing to request your assistance regarding my BeeBeeJump inverter, which is no longer working. About a year ago, I had to travel away from home for a serious job opportunity that unexpectedly required me to remain away for an entire year. During that time, the inverter was not in use. I have recently returned home and attempted to use the inverter again, but unfortunately, it does not power on at all. I have checked the basic connections and power source, but the unit remains completely unresponsive. I would appreciate your guidance on what troubleshooting steps I should take or whether the inverter requires inspection or repair under your service process. Please let me know what information you need from me, such as the model number, serial number, proof of purchase, or any other details that will help diagnose the issue. I look forward to your prompt response and assistance in resolving this matter. Thank you for your time and support. Kind regards